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| WHAT IS A SERVICE LEVEL AGREEMENT? |
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A Service Level Agreement (SLA) is a contractual obligation of the carrier outlining acceptable network performance. At a minimum, a SLA defines Network Availability, Data Delivery, Mean Time to Restore Service, Maximum Latency, Maximum Packet Loss, Throughput and Maintenance Schedules. Failure by the Provider to meet the predefined SLA metrics or guarantees typically results in monetary credits to a customer account.
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TECHNICAL FAQ: T1, DS1, DS3
WHAT IS ALTERNATE MARK INVERSION? T1, as a digital transport system, makes use of electrical voltag...
HOW DOES A T1 WORK? T1 is a digital service operating over a four (4) wire circuit. A...
A QUICK HISTORY BEHIND T1 The origins of T1 date back to its development during the latter...
WHAT IS CUSTOMER PREMISE EQUIPMENT? In a T1 configuration, Customer Premise Equipment (CPE) physicall...
WHAT IS DEDICATED BROADBAND? Dedicated broadband, such as Dedicated T1, provides a subscriber...
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